JumpCloud Pricing 2026
Device Management $9/user/month and SSO $11/user/month are published (annual billing). The bundled Platform and Platform Prime tiers are quote-only; PAM is delivered via VaultOne, which JumpCloud acquired in May 2025. New accounts get a 30-day free trial (the perpetual 10-user free plan closed to sign-ups after 1 February 2024).
JumpCloud pricing at a glance
JumpCloud bundles directory, SSO, MFA, device management and conditional access. It publishes per-user rates for its entry packages (Device Management $9/user/month, SSO $11/user/month annual), but the bundled Platform, Platform Essentials and Platform Prime tiers moved to quote-only (Contact Sales). Privileged Access Management is delivered through VaultOne, which JumpCloud acquired in May 2025, and sits in the now quote-only Platform Prime tier.
Published packages
| Package | Per User / Month (annual) | Per User / Year | Includes PAM? |
|---|---|---|---|
| Device Management | $9 | $108 | No |
| SSO | $11 | $132 | No |
| Device Identity Management | $13 | $156 | No |
| Platform / Platform Prime | Quote | Quote | PAM in Platform Prime (via VaultOne) |
| Free trial / legacy free | $0 | $0 | 30-day full-feature trial for new accounts; the perpetual 10-user + 10-device free plan closed to sign-ups after 1 Feb 2024 (legacy accounts keep it) |
As of September 2026, JumpCloud publishes per-user rates only for its à la carte entry packages (Device Management, SSO, Device Identity Management). The bundled Platform, Platform Essentials and Platform Prime tiers show “Contact Sales” on the pricing page rather than a per-user list rate.
Where JumpCloud PAM comes from
JumpCloud acquired VaultOne, a privileged access management vendor, in May 2025. PAM (privileged session brokering, credential vaulting, session recording) is delivered through the VaultOne technology and sits in the Platform Prime tier, which is quote-only. A published per-user PAM rate is no longer available; the PAM-bearing bundle requires a sales quote.
What JumpCloud is good at
- Single contract for directory, SSO, device and PAM. Reduces vendor count materially for SMB and mid-market.
- 30-day free trial for evaluation. New accounts get full-feature access for 30 days; the perpetual 10-user + 10-device free plan is legacy-only (closed to sign-ups after 1 February 2024).
- Published entry rates. Device Management, SSO and Device Identity Management carry public per-user numbers, no demo required.
What to watch on JumpCloud contracts
- PAM-grade features need Platform Prime, which is quote-only. Buyers comparing on the published $9 Device Management anchor should expect the PAM-bearing quote to land materially higher.
- Annual billing only on the published rates. Monthly billing is roughly 25% more.
- Add-on connectors (legacy AD, custom apps) can carry separate per-connection costs.
- Implementation effort is real. Identity migration and policy authoring is typically 60-200 engineering hours even on SaaS PAM.
Compare JumpCloud to alternatives
- Keeper Business: cheaper headline ($4.00/user/mo), password vault only.
- Okta Privileged Access: enterprise-grade equivalent, $17/user/mo Essentials Suite.
- ManageEngine PAM360: published list, on-premise.
Source
Pricing verified at https://jumpcloud.com/pricing on 2026-09-20. Full source list at /sources.