Vendor dossier · verified June 2026

JumpCloud Pricing 2026

Device Management $9/user/month, SSO $11, Platform $19, Platform Prime $24 (which includes JumpCloud Privileged Access Manager). Free up to 10 users + 10 devices. Unified directory + SSO + endpoint + PAM-adjacent in one contract.

Direct Answer

Which JumpCloud package includes PAM?

Platform Prime, at $24/user/month annual ($288/user/year), includes the dedicated JumpCloud Privileged Access Manager module. Below Platform Prime, lower-tier packages cover directory, SSO and device management but not the PAM module.

JumpCloud pricing at a glance

JumpCloud Open Directory Platform

Public Pricing

Cheapest published rate

$9/user/month, Device Management package (annual)

Pricing model

per user per month

Deployment

SaaS

Free tier

Yes

Free up to 10 users and 10 devices

Best for

SMBs and mid-market wanting unified directory + SSO + endpoint + PAM-adjacent in one contract

Per-admin-per-year anchor

~$108/admin/yr

$9/user/mo x 12 = $108/user/yr on Device Management package. Platform Prime (PAM-adjacent) is $24/user/mo or $288/user/yr.

JumpCloud bundles directory, SSO, MFA, device management and conditional access. The cheapest published package relevant to PAM is Device Management at $9/user/month annual. Full Platform Prime (PAM-adjacent including privileged identity workflows, just-in-time access and identity governance) is on the Platform Prime tier.

Vendor pricing page ->Run on calculator

Verified 2026-06-17

Published packages

Package	Per User / Month (annual)	Per User / Year	Includes PAM?
Device Management	$9	$108	No
SSO	$11	$132	No
Platform	$19	$228	No
Platform Prime	$24	$288	Yes (PAM module)
Free tier	$0	$0	Up to 10 users + 10 devices

Worked example: 200-user mid-market on Platform Prime

Acme MidMarket Co. (illustrative example, not a real company) is a 200-user mid-market firm wanting directory, SSO, device management and PAM in one contract.

Platform Prime 200 users x $288/yr$57,600/yr

Platform alternative (no PAM) 200 x $228/yr$45,600/yr

Premium over Platform for PAM$12,000/yr (approx $60/user/yr)

Annual total Platform Prime$57,600

What JumpCloud is good at

Single contract for directory, SSO, device, PAM. Reduces vendor count materially for SMB and mid-market.
Free tier covers founding teams. 10 users + 10 devices is enough for a pre-seed evaluation.
Published per-user pricing. No demo required to see the number.

What to watch on JumpCloud contracts

PAM-grade features need Platform Prime. Buyers comparing on the $9 anchor often discover the real number is $24/user/mo.
Annual billing only on the published rates. Monthly billing is roughly 25% more.
Add-on connectors (legacy AD, custom apps) can carry separate per-connection costs.
Implementation effort is real. Identity migration and policy authoring is typically 60-200 engineering hours even on SaaS PAM.

Compare JumpCloud to alternatives

Keeper Business: cheaper headline ($3.75/user/mo), password vault only.
Okta Privileged Access: enterprise-grade equivalent, $17/user/mo Essentials Suite.
ManageEngine PAM360: published list, on-premise.

Source

Pricing verified at https://jumpcloud.com/pricing on 2026-06-17. Full source list at /sources.

Last verified June 2026 · Next refresh September 2026